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How Long Until My Parts Arrive?
Delivery Times
HitchParts.com works with warehouses strategically located throughout the United States so we can get your order to you as quickly and affordably as possible.
Where Your Order Ships From
Whenever possible, we will ship your order from the warehouse closest to your shipping address. If the closest warehouse is out of stock, we will use the next closest warehouse that has the item available.
Some orders may ship from more than one warehouse. If this happens, your order may arrive in multiple packages and on different days.
Order Processing
In-stock items are usually shipped within 24 hours after your order is received and payment is approved. Saturdays, Sundays and holidays are not included in processing times.
Orders placed on weekends or holidays will normally begin processing on the next business day.
Estimated Delivery
Delivery times vary depending on the warehouse location, shipping destination, carrier service, weather and other circumstances beyond our control. The delivery date shown during checkout or in your tracking information is an estimate and is not guaranteed unless the selected shipping service specifically includes a delivery guarantee.
Tracking Information
Tracking information will be provided when it becomes available. Please allow time for the carrier to scan the package and update the tracking details after the shipping label has been created.
Backorders and Stock Changes
Inventory can change quickly. If an item is unavailable at our nearest warehouse, we will attempt to locate it at another warehouse. If the item is backordered or cannot be shipped within the expected timeframe, we will contact you with the available options.
If you have questions about the expected delivery time for a specific product, please contact HitchParts.com before placing your order.
Special Orders
Some special-order items are shipped directly from the manufacturer. Processing and delivery times for these products may be longer than our standard shipping times and will vary based on product availability and the manufacturer’s production schedule.
Special-order items may ship separately from the rest of your order. Tracking information will be provided as soon as it becomes available from the manufacturer.
If an unexpected delay occurs, we will contact you with updated information. Because special-order products may be made or ordered specifically for you, cancellations and returns may be limited or unavailable. Please review the product details carefully or contact HitchParts.com before placing your order.
